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KPI's are bullshit

The phrase should be replaced with a first-principles definition: The important thing to measure is the fundamental characteristic of the process or part that establishes it's relationship to the goal.

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Cycle Time Reduction
22000 Hours
Product Containment Saved
$7 BILLION
Yield Improvements
$43,000,000

The Vex Approach To Problem Solving

How We Do It

When the data doesn't make sense, we help you find the root cause.

Observe
Are we measuring the right thing? Can we detect the fundamental characteristic that matters?
Orient
What is the goal? How does the fundamental characteristic relate to the goal?
Decide
What action drives change to the fundamental characteristic that matters?
Act
Implement the improvement. Measure the impact. Did we get where we need to go?

Engineering Support

Decades of Manufacturing Engineering Expertise At Your Fingertips

Step by step, we'll help you identify and improve the fundamental characteristics that drive your manufacturing success.

Key aspects of our engineering support include:

  • Root Cause Analysis Routine Trend Analysis. Nonconformance Investigation. CAPA Investigation.
  • Process Optimization Design of Experiments (DOE). Statistical Process Control. Gauge RR.
  • Capacity Analysis Value Stream Mapping. Balancing Rate, Quality, and Availability. We can help you ramp.
  • Agency Reporting Reporting to support FDA submission, Nonconformance and CAPA Reporting, regulatory compliance review, and validation standards.

We manage and report data using validated systems and processes.

A Pipeline of Support

We develop modern processes and tools to ensure repeatability. We deploy AI intelligently and validate outputs. We maintain robust quality assurance practices. We ensure data integrity and security.

Contact Us

Your inquiry is reviewed by a senior engineer within 24 hours.

Privacy Policy

Information Collected. Upon submission of this contact form, we collect the personal information you provide, including your name, company affiliation, email address, and telephone number, for the purpose of evaluating and responding to your inquiry.

Use of Information. The personal information collected through this form is used solely for internal business purposes, including responding to your inquiry, assessing potential engagements, and maintaining internal records of client communications and relationships. We do not sell, license, rent, trade, or otherwise transfer your personal information to third parties, nor do we disclose such information to other clients or business contacts.

Retention. We reserve the right to retain personal information submitted through this form for as long as reasonably necessary to fulfill the purposes described herein, including for the duration of any business relationship and thereafter for legitimate internal reference, recordkeeping, and business development purposes, subject to applicable law.

Your Rights. You may request access to, correction of, or deletion of your personal information at any time by contacting us directly. We will respond to such requests in accordance with applicable law.

Last updated June 2026.